Scope of the policy
This policy applies to Langage d'ici and any other affiliates from time to time concerning activities that are subject to federal and provincial privacy legislation.
This policy addresses personal information about our clients, service providers, and other individuals. It does not apply to information collected, used, or disclosed
concerning corporate or commercial entities.
1. Upon or before collecting information, Langage d’ici will state the purpose of collection, unless the purpose is obvious. We collect, use, and disclose
personal information only for rendering the services for which you contracted Langage d’ici. No other use of your personal information will be made by our company
and its employees or by an associated or affiliated company.
2. We will obtain your consent to collect, use, or disclose personal information except where we are authorized or required by law to do so without consent. Your
consent can be expressed, implied, or given through an authorized representative such as a lawyer, agent, or broker. Consent may be provided orally, in writing,
electronically, through inaction, or otherwise. You may withdraw consent at any time, subject to legal or contractual restrictions, provided that reasonable notice
of withdrawal of consent is provided to us. Upon reception of this notice, we will inform you of the likely consequences of the withdrawal of consent, which may include
our inability to provide services for which that information is necessary.
3. We will limit the collection of personal information to that which is necessary to provide our services and to that which is authorized or required by law.
4. We will destroy, erase, or make anonymous documents or other records containing personal information as soon as it is reasonable to assume that the original
purpose is no longer being served by retention of the information and retention is no longer necessary for legal or business purposes. We will take due care when
destroying personal information to prevent unauthorized access to the information.
5. We will make reasonable efforts to ensure that the personal information we collect, use, or disclose is accurate and complete. In some cases, we rely on you to
ensure that certain information, such as your address or telephone number, is current, complete, and accurate. If you demonstrate the inaccuracy or incompleteness of
personal information, we will amend the information as required. If appropriate, we will send the amended information to third parties to whom the information has been
6. Please note that confidentiality and security are not assured when information is transmitted through e-mail or other electronic communication. We will not be responsible for any loss or damage as a result of a breach of security and/or confidentiality when you transmit information to us by e-mail or other electronic communication or when we transmit such information by such means at your request.
7. You have a right to access your personal information held by Langage d'ici. Upon written request and authentication of identity, we will provide you with your
personal information under our control. We may charge a reasonable fee for providing information in response to an access request and will provide an estimate of any
such fee upon receiving an access to information request. We may require a deposit for all or part of the fee. We will make the information available within 30 days or
provide written notice where additional time is required to fulfill the request. In some situations, we may not be able to provide access to certain personal information.
This may be the case where, for example, disclosure would reveal personal information about another individual, and disclosure of the information would reveal confidential
commercial information that, if disclosed, could harm the competitive position of Langage d'ici. Langage d'ici may also be prevented by law from providing access to certain
personal information. Where an access request is refused, we will notify you in writing, document the reasons for refusal, and outline further steps that are available to